Help & Support
Our customers are very important to us, and we want to make sure you have everything you need. Learn more about our shop's policies and ordering info below. If you can't find what you are looking for or need immediate assistance, please contact us via phone or email and we'll be happy to help!companyPolicyStatus: true
What is your Delivery Area?
Our shop locally serves the following cities and surrounding areas:
Do you deliver to local hospitals?
- Alta Bates Medical Group
- Children's Hospital Oakland
- Fruitvale Healthcare Center
- Garfield Neurobehavioral Ctr
- Highland Hospital
- Kindred Nursing and Rehab.
- Summit Medical Ctr
- Surgery Center
- Thunder Road Community School
- Kaiser Hospital
If you do not see the hospital you are looking for, please give us a call at (510) 251-0880, we may be able to accommodate special requests.
Can you deliver to a funeral home?
- Albert Brown Mortuary
- Baker Funeral Homes
- C P Bannon Mortuary
- Caporgno & Co Evergreen Chapel
- Chapel of the Chimes, Oakland
- Clarence N Cooper Mortuary
- Colonial Chapel
- Fouche's Hudson Funeral Home
- Fuller Funerals Inc
- Grant Miller-John Cox Mortuary
- McNary-Morgan-Greene & Jackson Mortuary
- Neptune Society
- Palmer D Whitted Funeral Home
- Mountain View Cemetray
If you do not see the funeral home you are looking for, please give us a call at (510) 251-0880, we may be able to accommodate special requests.
Do you deliver to nursing homes?
- American Baptist Homes Of-West
- Gatewood Manor
- Mac Arthur Nursing Ctr
- Park View Lodge
- Park Merritt Intermediate Care
- Lake Park Retirement Residence
- Rounseville Rehabilitation Ctr
- Kind Care Home
- Mc Clure Nursing & Rehab Ctr
- New Horizons
- Oakridge Care Ctr
- Sunrise Assisted Living
- Oakland Nursing & Rehab Ctr
- Salem Lutheran Home
- St Paul's Towers
- Clinton Village Convalescent
- High Street Nursing Ctr
- Lakeshore Convalescent Hosp
- Excell Healthcare Ctr
- Covenant Care Nursing & Rehab
If you do not see the nursing home you are looking for, please give us a call at (510) 251-0880, we may be able to accommodate special requests.
Do you deliver to retirement communities?
- Housing Authority
- The Unity Council
- Hotel Oakland
- Southlake Tower
- Sojourner Truth Housing Inc
- Satellite Senior Homes Inc
- Baywood Apartments
- Kindred Keep
- St. Mary's Gardens
- San Francis Care Home
- J L Richard Terrace
- Sshi Maintenance
- Satellite Senior Home Inc
- The Hilton House
- Grand Lake Rest Home
- Mark Twain Senior Community Co
- Westlake Christian Terrace
- J & C Care Center
- Thomas-Adams Residential Care
- Lakeside Park
- Mc Creary's Board & Care
- Matilda Brown Home
- Stallworth Boarding Home
- Beth Eden Apartments
- Lakeside Apartments
- Beth Asher Apartments
- Lakehurst Residential Hotel
- Bells Rest Home
- Campbell's Senior Resident Hm
- California-Nevada Methodist Hm
- Christopher Care Home
- Molintas Residential Care Home
- Evergreen Manor
- Oak Grove Plaza South
- Europa Guest Home
- Northgate Terrace
- Pacifica Senior Living Oakland Heights
- Noble Tower Apartments
- Eden Manor
- Meta Care I
- The Point at Rockridge
- Mercy Retirement & Care Center
- Christian Church Homes
- Gene's Rockridge Rest Home
- Posada De Colores
- Altenheim Senior Housing
- Opal Home Care
- Allen Temple Gardens
- Grand Lake Gardens
- St Patrick's
- Good Shepherd Residential Care
- Rose Of Sharon Senior Homes
- Glen Brook Terrace
- R L Nelson Co
- Anthony Home For The Aged
- Allen Temple Arms
- Oak Village
If you do not see the retirement community you are looking for, please give us a call at (510) 251-0880, we may be able to accommodate special requests.
I tried placing an order, but it didn't go through. What can I do?
What if my chosen flowers aren't available?
How can I pay?
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
Information We Collect
If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction. When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
Our Use and Disclosure of Your Information
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions. All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.